© 2026 SANRA LIVING™
Legal Document
Privacy Policy
Your privacy is important to us. This policy explains how SANRA LIVING collects, uses, and protects your information.
This website www.sanraliving.com is owned and operated by Indian Make Steel Industries under the brand SANRA LIVING.
Effective Date: 24 February 2025
Section 01
Information We Collect
We may collect the following information when you use our website or place an order:
Full Name
Email Address
Phone Number
Shipping & Billing Address
Payment details — processed securely via Razorpay
Order history and transaction records
We do not store sensitive payment information such as card numbers or CVV details on our servers.
Section 02
How We Use Your Information
We use the information collected for the following purposes:
Process and fulfil orders placed on our website
Provide order updates and delivery tracking details
Respond to customer support queries
Improve website functionality and user experience
Send service-related communications relevant to your order
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Section 03
Payment Security
All online payments are processed securely through Razorpay, a PCI DSS compliant payment gateway.
SANRA LIVING does not store your debit card, credit card, or UPI credentials on our servers. All payment data is handled exclusively by Razorpay under their security protocols.
Section 04
Cookies
Our website may use cookies to:
Improve user experience and navigation
Analyse website traffic and usage patterns
Store user preferences for future visits
You may disable cookies through your browser settings at any time. Disabling cookies may affect certain features of the website.
Section 05
Data Protection
We implement reasonable technical and administrative security measures to protect your personal data from unauthorised access, disclosure, or misuse.
No method of online data transmission can be guaranteed 100% secure. While we take reasonable precautions, we cannot warrant absolute security of data transmitted over the internet.
Section 06
Third-Party Services
To operate our business, we may use the following third-party services:
Razorpay
Payment Processing
Courier Partners
Order Shipping
Analytics Tools
Traffic Analysis
These services operate under their own respective privacy policies and terms of service. We are not responsible for their practices.
Section 07
User Rights
You may request the following at any time:
Access to the personal data we hold about you
Correction of inaccurate or outdated information
Deletion of your account and associated data, where applicable
To submit a request, email us at support@sanraliving.com. We will respond within a reasonable timeframe.
Section 08
Policy Updates
SANRA LIVING reserves the right to update this Privacy Policy at any time without prior notice.
Any changes will be posted on this page with an updated effective date. Continued use of our website following any changes constitutes your acceptance of the revised policy.
Section 09
Privacy Concerns
For any queries or concerns related to this Privacy Policy or your personal data:
support@sanraliving.comEffective Date: 24 February 2025